Same Day Service/Drop-in Support

Alice! Health Promotion staff are available during drop-in hours to talk with students about their health questions and how to access resources. Alice! is a confidential resource and the staff respect and protect the privacy of all conversations. Conversations are solution-oriented and not about therapy or giving medical advice — rather, they are meant to help connect students with information and resources to make informed decisions regarding a broad range of health-related topics.

Examples of one-on-one sessions include:

  • Understanding the range of birth control and safer sex options
  • Accessing resources regarding coping with stress
  • Strategies to improve sleep quality
  • Concerns regarding a friend’s alcohol or other drug use
  • Strategies to improve time management
  • Finding reputable resources to better understand a new medical diagnosis
  • Communication strategies to support a friend

Alice! Drop-in Hours

Alice! Health Promotion has suspended weekly drop-in hours and is currently offering health education visits by appointment only. To request an appointment, students may call Alice! at 212-854-5453, email, or stop by the 3rd floor of John Jay Hall to request an appointment during normal business hours.

Please note: Appointment availability may change due to events and closures.



Counseling and Psychological Services (CPS) offers two same day options to see a mental health provider. These offices are available to all Columbia students who have paid the Columbia Health and Related Services Fee.

Please note that that these hours are a supplementary support and are not intended to substitute for traditional counseling or other appropriate treatment options. If you are seeking ongoing counseling or psychiatric care, please call 212-854-2878 during regular business hours to arrange an initial phone consultation that will help guide you to the resource that is right for you.

All of our offices operate on a first-come, first-served basis; you may have a brief wait if the counselor is with another student.

Problem-Solving drop-in

One time conversation to talk about an everyday life concern impacting your emotional well-being. Students meet with a mental health professional to gain clarity and find ways to address a problem.  Among the typical problems discussed in these sessions are relationship problems, adjustment to campus life, career concerns, acculturation, or anxiety about academics.  These sessions are not intended for students currently working with a CPS counselor, nor as a substitute for traditional counseling.

Visit the Problem-Solving drop-in page for hours and locations.

Urgent Mental Health Concerns drop-in

Walk-in session if you are experiencing high levels of distress.

Mondays—Thursdays from 6—9pm at the CPS office on the 5th floor of Lerner Hall. Check-in closes at 8:30PM.

Unforeseen Closures

We make every attempt to maintain our posted office hours. However, drop-in offices may be closed due to unforeseen circumstances. If you need to talk to someone, contact Counseling and Psychological Services at 212-854-2878 during normal business hours or to reach the clinician-on-call after hours.

Disability Services offers drop-in hours. Drop-in hours are held on the main floor of Wien Hall, 411 West 116th Street, Suite 108A. Drop-in dates for Spring 2020 are Tuesday, January 21 through Wednesday, May 6. Drop-in hours are as follows:

Drop-in hours are contingent on the availability of Disability Services staff. In inclement weather, it is best to call us at 212-854-2388 to inquire about the availability of drop-in hours for that day. Please note drop-in hours will not be held March 16 through March 20 (Spring Break week).

Appointments at the Medical Center Campus

Contact Disability Services at the Medical Center at 212-305-3400 or visit the Student Health Service website.

Gay Health Advocacy Project offers drop-in hours for HIV antibody testing, birth control education, post-exposure prophylaxis consultation, and peer support around sexual health, five days a week in John Jay Hall.

  • No appointment is required.
  • Results are ready the following day.
  • Students can call GHAP at 212-854-6655 to arrange HIV testing at times other than drop-in hours or for additional questions.

Drop-in Hours

View GHAP drop-in hours.

Drop-in Procedure

We care about your privacy. At the reception desk on the third floor of Columbia Health in John Jay, fill out the card labeled "We Care About Your Privacy" and write a first name (whatever name you want to be called) at the bottom. Check the appropriate response to indicate whether you are here:

  1. To get a test
  2. To pick up results for a test you had previously
  3. For another reason

Then give the form to a patient services representative behind the desk. Have a seat in the reception area and wait for an advocate to call your name.

Urgent or Immediate Assistance

  • During clinic hours, call 212-854-7426 or walk in for a nurse consultation.
  • After hours, or on weekends or University holidays, call 212-854-7426 for 24/7 support.
  • In an emergency, call CUEMS/Public Safety at 212-854-5555 if you are on or near campus, or dial 911 if you are off-campus.

Sexual Violence Response offers drop-in support at three campus locations

Support is also available 24/7/365 via the SVR Helpline at 212-854-HELP (4357).