Same Day Service/Drop-in Support

In light of COVID-19, most Columbia Health offices will be operating remotely as of Monday, March 16, 2020.

Alice! Health Promotion staff are available during drop-in hours to talk with students about their health questions and how to access resources. Alice! is a confidential resource and the staff respect and protect the privacy of all conversations. Conversations are solution-oriented and not about therapy or giving medical advice — rather, they are meant to help connect students with information and resources to make informed decisions regarding a broad range of health-related topics.

Examples of one-on-one sessions include:

  • Understanding the range of birth control and safer sex options
  • Accessing resources regarding coping with stress
  • Strategies to improve sleep quality
  • Concerns regarding a friend’s alcohol or other drug use
  • Strategies to improve time management
  • Finding reputable resources to better understand a new medical diagnosis
  • Communication strategies to support a friend

Alice! Drop-in Hours

Health education appointments can be requested by email at at this time. Professional staff will make every effort to find a time during typical business hours to meet with students by request.

Please note: Appointment availability may change due to events and closures.



Counseling and Psychological Services (CPS) offers two same day options to see a mental health provider. These offices are available to all Columbia students who have paid the Columbia Health and Related Services Fee.

Please note that that these hours are a supplementary support and are not intended to substitute for traditional counseling or other appropriate treatment options. If you are seeking ongoing counseling or psychiatric care, please call 212-854-2878 during regular business hours to arrange an initial phone consultation that will help guide you to the resource that is right for you.

All of our offices operate on a first-come, first-served basis; you may have a brief wait if the counselor is with another student.

Problem-Solving drop-in

One time conversation to talk about an everyday life concern impacting your emotional well-being. Students meet with a mental health professional to gain clarity and find ways to address a problem. Among the typical problems discussed in these sessions are relationship problems, adjustment to campus life, career concerns, acculturation, or anxiety about academics. These sessions are not intended for students currently working with a CPS counselor, nor as a substitute for traditional counseling.

Visit the Problem-Solving drop-in page for hours and locations.

Urgent Mental Health Concerns drop-in

Walk-in session if you are experiencing high levels of distress.

Mondays-Thursdays from 6-9 PM at the CPS office on the 5th floor of Lerner Hall. Check-in closes at 8:30 PM.

Unforeseen Closures

We make every attempt to maintain our posted office hours. However, drop-in offices may be closed due to unforeseen circumstances. If you need to talk to someone, contact Counseling and Psychological Services at 212-854-2878 during normal business hours or to reach the clinician-on-call after hours.

Disability Services offers drop-in hours. However, as a result of precautions to contain COVID-19, drop-in hours will not be held in-person for the duration of the spring 2020 semester; rather, we have moved to a virtual service delivery model. 

To speak with a DS staff member during drop-in hours

Simply call 212-854-2388 or email during the hours noted below. When you call, an administrative staff member will ask for your name, phone number, as well as your reason for calling and will share this message with the staff member holding drop-in hours.

If you opt to email, add “drop-in” to your subject line and in the body of the email, include your name, phone number, and reason for wishing to speak with the staff member holding drop-in hours. 

Whether you schedule by call or email, the staff member holding drop-in hours will then call you back within the drop-in period. 

For Summer 2020, drop-in hours will be held from Wednesday, May 27 through Thursday, August 20 during the following hours:

Gay Health Advocacy Project offers drop-in hours for HIV antibody testing, birth control education, post-exposure prophylaxis consultation, and peer support around sexual health, five days a week in John Jay Hall.

  • No appointment is required.
  • Results are ready the following day.
  • Students can call GHAP at 212-854-6655 to arrange HIV testing at times other than drop-in hours or for additional questions.

Drop-in Hours

View GHAP drop-in hours.

Drop-in Procedure

We care about your privacy. At the reception desk on the third floor of Columbia Health in John Jay, fill out the card labeled "We Care About Your Privacy" and write a first name (whatever name you want to be called) at the bottom. Check the appropriate response to indicate whether you are here:

  1. To get a test
  2. To pick up results for a test you had previously
  3. For another reason

Then give the form to a patient services representative behind the desk. Have a seat in the reception area and wait for an advocate to call your name.

Urgent or Immediate Assistance

  • During clinic hours, call 212-854-7426 or walk in for a nurse consultation.
  • After hours, or on weekends or University holidays, call 212-854-7426 for 24/7 support.
  • In an emergency, call CUEMS/Public Safety at 212-854-5555 if you are on or near campus, or dial 911 if you are off-campus.

SVR provides trauma-informed, confidential support through crisis counseling/intervention, advocacy, prevention, and outreach focused on interpersonal violence and harassment. Our mission is to eradicate all forms of gender-based violence. Through collective community action, SVR is committed to social change and creating a culture of accountability. SVR is certified by the New York State Department of Health as a Rape Crisis Center, and has been since 1998. Our professionally trained staff of 13 works within the three-point model of Advocacy, Prevention and Outreach, using all three of these approaches to address sexual and intimate partner violence, stalking, and harassment.

Examples include:

  • Assisting survivors and co-survivors of sexual, intimate partner, and gender-based violence by helping them navigate resources within and outside of the University
  • Accompanying survivors to off campus locations such as New York Police Precincts, Local hospitals, Court, and other support services locations on and off campus.
  • Exploring survivor rights and options while also supporting their individual choices
  • Connecting survivors with support services that they, together with the survivor, identify as being helpful to the survivor's emotional, psychological, familial, residential, and spiritual well-being.
  • Cross-collaboration with other Columbia departments and student groups to facilitate events, workshops and trainings tailored to specific communities across campus

Sexual Violence Response offers confidential drop-in support at three campus locations. Students are welcome to walk into any of these three locations to seek services from SVR staff, explore designing an educational program, ask for co-sponsorship for an event, or seek information about volunteering and other ways to get involved.

SVR operates a 24-7, year round, helpline accessible to all students seeking assistance. This support line can be reached 24/7/365 at 212-854-HELP (4357).