Same Day Service/Drop-in Support

Alice! Health Promotion staff are available during drop-in hours to talk with students about their health questions and how to access resources. Alice! staff respect and protect the privacy of all conversations. Conversations are solution-oriented and not about therapy or giving advice. Rather, staff seek to connect students with information and resources to make informed decisions regarding a broad range of health-related topics.

Examples of drop-in conversations:

  • Understanding the range of birth control options
  • Accessing resources regarding coping with stress
  • Strategies to improve sleep quality
  • Concerns regarding a friend’s alcohol or other drug use
  • Strategies to improve time management
  • Understanding a new medical diagnosis

Alice! Drop-in Hours

Students may also call Alice! for an appointment at 212-854-5453. In addition to published drop-in hours and appointments, students can stop in anytime between 9:00 a.m. and 5:00 p.m. and ask to speak with a staff member. If someone is available, they will be glad to assist.

To protect student privacy and comply with state and federal legislation, individual discussions cannot be facilitated via email or social media platforms.

Counseling and Psychological Services has evening drop-in counseling hours Mondays through Thursdays during the academic year in residence halls and academic buildings on campus. These offices are available to all Columbia students who have paid the Columbia Health and Related Services Fee. All of our offices operate on a first-come, first-served basis; so you may have a brief wait if the counselor is with another student.

Drop-in office hours offer the opportunity for students to meet with counselors without an appointment when they need immediate support, resources, or referrals. Also visit our Support Group page to learn more about which therapists work on our many life support skills teams.

CPS Drop-in Hours

View drop-in hours by location. 

Unforeseen Closures

We make every attempt to maintain our posted office hours. However, drop-in offices may be closed due to unforeseen circumstances. If you need to talk to someone, contact Counseling and Psychological Services at 212-854-2878 during normal business hours or to reach the clinician-on-call after hours.

Disability Services offers drop-in hours five days a week. Drop-in hours are held on the main floor of Wien Hall, 411 West 116th Street, Suite 108A.

Drop-in hours are contingent on the availability of Disability Services staff. In inclement weather, it is best to call us at 212-854-2388 to inquire about the availability of drop-in hours for that day.

Appointments at the Medical Center Campus

Contact Disability Services at the Medical Center at 212-305-3400 or visit the Student Health Service website.

Gay Health Advocacy Project offers drop-in hours for HIV antibody testing, birth control education, post-exposure prophylaxis consultation, and peer support around sexual health, five days a week in John Jay Hall.

  • No appointment is required.
  • Results are ready the following day.
  • Students can call GHAP at 212-854-6655 to arrange HIV testing at times other than drop-in hours or for additional questions.

Drop-in Hours

View GHAP drop-in hours.

Drop-in Procedure

We care about your privacy. At the reception desk on the third floor of Columbia Health in John Jay, fill out the card labeled "We Care About Your Privacy" and write a first name (whatever name you want to be called) at the bottom. Check the appropriate response to indicate whether you are here:

  1. To get a test
  2. To pick up results for a test you had previously
  3. For another reason

Then give the form to a patient services representative behind the desk. Have a seat in the reception area and wait for an advocate to call your name.

Urgent or Immediate Assistance

  • During clinic hours, call 212-854-7426 or walk in to see a nurse for triage.
  • After hours, or on weekends or University holidays, call 212-854-7426 to access nurse response and clinician on call.
  • Call Public Safety at 212-854-5555 if you are on or near campus, or dial 911 if you are off-campus.

Sexual Violence Response offers drop-in support at three campus locations

Support is also available 24/7/365 via the SVR Helpline at 212-854-HELP (4357).