Student Employment

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Employment

POSITION SUMMARY 

Under the supervision of a Contact Tracing Supervisor, performs contact tracing for COVID-19 cases identified through the Columbia University SARS-CoV-2 testing program. The position is part time (maximum 20 hours/week) with Contact Tracers working between the hours of 10am-8pm weekdays and 11am-7pm weekends.  

The Contact Tracing Supervisors will coordinate with Contact Tracers to set a consistent weekly schedule that meets both the scheduling needs of the program and employees’ academic commitments. 

Ideal candidates would be able to start training in early April and continue working through the summer months. Students may be able to use this position to fulfill field education or practicum requirements for their academic program; this position is particularly well-suited for Columbia graduate students in the School of Social Work or Mailman School of Public Health, though students from all schools are encouraged to apply. 

MAJOR ACCOUNTABILITIES

Using a culturally respectful approach that builds trust and facilitates the free sharing of information, the Contact Tracer follows all scripts, policies and procedures provided through training and complies with appropriate management of confidential information related to case interviews and contact notifications. 

Specific responsibilities include: 

  • Reaches out to persons diagnosed with COVID-19 and contacts exposed to COVID-19 through telephone calls. 

  • Conducts assessments with cases and contacts and refers all to appropriate information and services. 

  • Conducts COVID-19 case interviews and contact tracing using a trauma-informed, culturally respectful approach that builds trust and facilitates the free sharing of information. 

  • Protects and maintains confidentiality and privacy of case interviews and contacts through adherence to appropriate protocols and standard operating procedures. 

  • Follows approved scripts and protocols, provides cases and contacts with accurate information about COVID-19 prevention and control. 

  • Assesses cases and contacts’ service needs; provides education and risk reduction information. 

  • Identifies barriers to engagement efforts and appropriately escalates issues to Contact Tracing Supervisor. 

  • Collects and records information obtained from the case interviews and contact notifications into the data system in accordance with established policies and procedures. 

  • Participates in meetings and case reviews to improve case investigation outcomes. 

  • Performs related work as assigned. 

EDUCATION 

  • A baccalaureate degree from an accredited college or university 

EXPERIENCE, SKILLS & MINIMUM REQUIRED QUALIFICATIONS 

  • Ability to demonstrate a professional, positive attitude and work ethic. 

  • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities. 

  • Ability to show empathy and be nonjudgmental towards distressed individuals. 

  • Have a demonstrated commitment to supporting/working to advance public health. 

  • Experience navigating computer systems, utilizing databases for searches and ability to comply with data integrity and security policies, safeguarding all personal identifiable information. 

  • Ability to speak, read, and write English. 

  • Proficiency in languages other than English, particularly Spanish, are desirable. 

  • Previous experience conducting community outreach highly desirable. 

PREFERRED QUALIFICATIONS 

  • Current or recent graduate of the Mailman School of Public Health or School of Social Work 

TRAVEL REQUIREMENTS 

  • If living within NYC, ability to travel to the Morningside campus to pick up equipment at the start of employment. 

To apply, send cover letter and resume to alice@columbia.edu with subject "[Your Name] Contact Tracer Application" 

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