Quarantine and Isolation Support

Columbia Health has designed a series of programs and services to support your well-being needs while in quarantine or isolation in New York.

Medical Support

The Medical Services and/or Contact Tracing team will message all students in isolation and quarantine after exposure to COVID-19 to ask about symptoms and how they are feeling.

For those in isolation, nurse case managers will also follow-up during this time and notify students immediately when they are clear to return to campus.

Phone. Students can call 212-854-7426 to ask about symptoms, available 24/7.

Secure messaging. Exchange messages with your primary care provider at Columbia Health via the Patient Portal

All students in isolation or quarantine are encouraged to prepare a self-care kit. Items to put in this kit includes:

  • Digital thermometer (for daily use)
  • Hand sanitizer (for times you can’t wash)
  • Alcohol wipes (for cleaning, as needed)
  • Water bottle (stay hydrated!)
  • Temperature and symptom log

In partnership with Pacific College of Health and Science (PCHS), students may avail of virtual acupressure and integrative medicine support while in isolation or quarantine. Virtual acupuncture includes a one-hour visit with a PCHS provider who will show you medical qigong exercises, dietary and life-style recommendations, and demonstrate acupressure techniques so you can use at anytime to address your complaints.

Schedule a telehealth appointment via the Patient Portal with your primary care provider at Medical Services who can speak with you about whether this option is right for you.

Mental Health Support

Virtual support spaces are available throughout the term on a variety of topics including trauma, creativity and resilience, specific ethnic and gender identities, mindfulness, and more. Virtual support spaces are open to students who have paid the Columbia Health and Related Services Fee.

Visit the Support Groups page to find a support space for a topic you are interested in.


Students can avail themselves of primary care visits at no cost by phone or the HIPAA-compliant video conferencing platform Zoom Health. You can use a telehealth visit for routine and urgent medical care as well as general nutrition and eating disorders, sexual health services, reproductive and gynecological services, LGBTQ health care, and guidance on confidential HIV testing.

Schedule a same-day appointment online via the Patient Portal or by calling 212-854-7426.

Call 212-854-HELP (4357) to speak with a confidential resource for crisis intervention, emotional support, exploring rights and options, seeking medical help, assistance with online temporary orders of protection, referrals, accompaniment to on or off-campus resources, either in-person or telephonically.

This helpline is available to students from all affiliate schools.

Call 212-854-3500 or email SVResponse@columbia.edu to schedule a virtual appointment with one of our staff.

These appointments are available to students from all affiliate schools.

Disability Services will provide academic accommodations and support services for students in isolation and quarantine, such as test accommodations, e-text, note-taking, sign language interpretation, foreign language substitution, learning specialist sessions, CART, and captioning.

Students must be registered with Disability Services to receive accommodations.

Disability Services offers virtual drop-in hours for registered and non-registered students. Drop-in hours allow for an individual 15-minute discussion between a Disability Services staff member and a student with a quick or urgent question. Visit the drop-in page for more information.


University COVID-19 Website

COVID-19 Test and Trace Program