Medical Services

About Medical Services

Medical Services provides routine and urgent medical care, travel medicine, immunizations, as well as sexual health services, reproductive and gynecological services, LGBTQ health care, and confidential HIV testing. Students are encouraged to make appointments online with their health care provider.  Support from Medical Services is available 24/7 via (212) 854-7426.

Get to know our staff and your Primary Care Provider:

Medical Services is organized into four practice groups to provide high quality, accessible, well-coordinated care:  Amsterdam, Broadway, Morningside and Riverside groups (all are located within the same facility).  Each practice group is compromised of physicians, nurse practitioners, registered nurses and support staff.  This model of care helps simplify and streamline routine administrative needs and processes, including obtaining a referral, ordering lab tests or prescription refills.  That's why appointments made with your designated practice group are strongly encouraged.

(bios and photos are available online).

How to make an appointment:

Appointments with your Primary Care Provider are available on an 18 hour rolling window via the web portal at

Many appointments with a Registered Nurse can be handled on a walk-in basis, but we strongly encourage you to first establish care with a Primary Care Provider at Medical Services. 

Contact us at 212-854-7426 in advance to ensure we can accommodate your schedule. Specific types of appointments can be scheduled on the same day. 

What to do when we are closed:

If you have an emergency call 911 or Public Safety if you are on campus at 212-854-5555. 

After-hours, weekends, or University holidays please contact our clinician on call at 212-854-7426 or 855-779-7132 (available 24/7).


How is my Medical Services Provider assigned?

Your Medical Services Provider is randomly assigned to you when you first enroll at Columbia University.  However, you are welcomed to change your health care provider whenever you like simply by informing our front desk staff.

How do I make a medical appointment?

Use our secure appointment portal, Open Communicator, to make an appointment online, or call us at (212) 854-7426.

Can I be seen the same day at Medical Services?

There are appointments available every day for “same day service” within your practice group. Generally, you can search for “same-day” appointment up to 18 hours ahead of the appointment. You may also contact Medical Services starting after 8 a.m. if you’re unable to locate an available appointment online.


What do I need to do to get vaccines?

First, know which vaccine(s) you need. Based on this information, you can either be seen directly at John Jay Hall, 4th Floor or make an appointment for an evaluation.

To make your appointment, schedule it via Open Communicator and select “vaccinations”. Follow the steps listed to identify if you need a nurse or a physician appointment. You can also call (212) 854-7426 to schedule an appointment or come see us at John Jay Hall, 4th Floor to make an appointment in person.

Do I need an appointment for emergency contraception?

Visit Medical Services during hours of operation if you need emergency contraception immediately or schedule a same day appointment with a Medical Services provider. Most emergency contraception must be started within 72 hours.

How do I get a prescription refilled?

Getting a prescription refilled depends on whether you’ve already been seen here and the type of medication you need.  If you are a new patient, first make an appointment with Medical Services for an evaluation. Returning patients can refill prescriptions by calling (212) 854-7426 or go online and send your health care provider a secured message with your request. 

Some prescriptions require visits with your Medical Services provider for renewal—make an appointment ahead of time to ensure you don’t run out of medications.

Last updated February 19, 2018