Medical Services

Medical Services provides routine and urgent medical care, travel medicine, immunizations, as well as sexual health services, reproductive and gynecological services, LGBTQ health care, and confidential HIV testing. Students are encouraged to make appointments online with their health care provider (bios and photos are available online).

Medical Services is organized into three practice groups, Amsterdam, Broadway, and Morningside (all three are located within the same facility), to provide high quality, accessible, well-coordinated care. Each practice group is comprised of doctors, nurse practitioners, nurses and support staff. This model of care helps simplify and streamline more routine administrative needs and processes, including obtaining a referral, ordering lab tests, or receiving a prescription refills, for our student patients. That’s why appointments made with your designated group practice are strongly encouraged.

For more serious acute illness or injury, students can also be seen in Urgent Care during Medical Services scheduled clinical hours. All follow up will be conducted within the group practice.

FAQs

How is my Medical Services Provider assigned?

Your Medical Services Provider is randomly assigned to you when you first enroll at Columbia University.  However, you are welcomed to change your health care provider whenever you like simply by informing our front desk staff.

How do I make a medical appointment?

Use our secure appointment portal, Open Communicator, to make an appointment online, or call us at (212) 854-7426.

Can I be seen the same day at Medical Services?

There are appointments available every day for “same day service” within your practice group. Generally, you can search for “same-day” appointment up to 18 hours ahead of the appointment. You may also contact Medical Services starting after 8 a.m. if you’re unable to locate an available appointment online.

For serious illness or injury when an appointment within your practice group is not available, you may drop in to be seen in Urgent Care. This service opens at 11 a.m.

What do I need to do to get vaccines?

First, know which vaccine(s) you need. Based on this information, you can either be seen directly at John Jay Hall, 4th Floor or make an appointment for an evaluation.

To make your appointment, schedule it via Open Communicator and select “vaccinations”. Follow the steps listed to identify if you need a nurse or a physician appointment. You can also call (212) 854-7426 to schedule an appointment or come see us at John Jay Hall, 4th Floor to make an appointment in person.

Do I need an appointment for emergency contraception?

Visit Urgent Care during hours of operation if you need emergency contraception immediately or schedule an appointment with a Medical Services provider. Most emergency contraception must be started within 72 hours.

How do I get a prescription refilled?

Getting a prescription refilled depends on whether you’ve already been seen here and the type of medication you need.  If you are a new patient, first make an appointment with Medical Services for an evaluation. Returning patients can refill prescriptions by calling (212) 854-7426 or go online and send your health care provider a secured message with your request. 

Some prescriptions require visits with your Medical Services provider for renewal—make an appointment ahead of time to ensure you don’t run out of medications.

Last updated October 28, 2014